The changing face of retail – how megatrends are shaping the industry
Megatrends are changing shoppers’ expectations around convenience, experience, service and sustainability. Shifts within demographics and lifestyle, such as urbanisation, an increasing number of single households and a growing but aging population lead consumers to re-prioritise their time. Furthermore, concerns regarding sustainability and climate change are urging them to reduce their environmental footprint. Catering to evolving …
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